Enerview User Agreement

Introduction

Welcome to Enerview (hereinafter referred to as the APP)!
The "Enerview Service Agreement" (hereinafter referred to as "this Agreement") applies to users who use this APP. Please be sure to read carefully and fully understand the contents of each terms (especially the corresponding terms for the limitation or exclusion of liability, and the separate agreement for opening or using a service), and choose to accept or not to accept this Agreement.

1. Scope of the Agreement

This agreement is a user agreement between you (the protected person) and Shenzhen Growatt New Energy Co., Ltd. (hereinafter referred to as Growatt, or the Company) regarding the use of this APP.

2. User personal information protection

2.1 During the registration process, you need to fill in some necessary information. Please keep this information updated in time so that Growatt can help you or provide you with better services. If there are special provisions in national laws and regulations, you need to fill in the real identity information. If the information you fill in is incomplete or inaccurate, you may not be able to use the service or be limited in the use process.
2.2 Growatt is committed to protecting the personal information of each user. The protection of user personal information is a fundamental principle of Growatt. Growatt will not disclose your personal information to any company, organization or individual other than our company without your consent; but this does not apply if you violate this Agreement and cause others to complain or the competent authority to pursue responsibility, or otherwise provided by laws and regulations.
2.3 Since this APP provides software and services on mobile smart terminal devices, in order to provide smart terminal users with services such as binding and operating products, and to improve user experience, Growatt may use the information you submit. Please exercise caution and independent judgment when using related services.
2.4 In order to better protect your personal information, please fully understand the relevant functions, rules and settings of this APP before using.

3. Service Content

3.1 The online service content of this APP is provided by the company according to the actual situation. The company reserves the right to change, suspend or terminate some or all of the services at any time.
3.2 This APP is designed to provide users with software and services on mobile smart terminal devices, and provide smart terminal users with services such as binding and operating smart products. Due to operational cost considerations, differentiated services may be provided according to business conditions. Some services or functions may involve payment, and it does not rule out the possibility that free services will be cancelled in the future. If this happens, the company will make clear instructions and notices on the relevant pages. If the user does not agree to pay the relevant fees, he can refuse the relevant network services.
3.3 The company only provides related network services. Equipment related to related network services (such as computers, modems and other devices related to access to the Internet) and the required fees (such as telephone charges and Internet access fees paid for access to the Internet) other than the service content provided by our company shall be It should be borne by the user.
3.4 Users should use genuine software to receive related network services.

4. Third-party products and services

4.1 This APP may contain products or services provided by third parties. When you use the products or services provided by third parties, other related agreements or rules may be involved, please read and abide by them carefully.
4.2 If you have any disputes when using third-party products or services, please contact the third-party directly, and our company will provide necessary assistance according to the law.

5. Data storage

5.1 We will try our best not to delete or fail to store your relevant data in this APP. To keep your data safe, you also need to back up important data outside of this app.
5.2 Growatt will determine the maximum storage period of your data in this APP on the server and the maximum storage space allocated for a single user according to the actual situation. You can back up the relevant data in this APP according to your own needs.
5.3 If your service is terminated or cancelled, Growatt will permanently delete your data from the server. Growatt cannot return or restore any data for you after the service is terminated or cancelled.

6. User Code of Conduct

6.1 When using this APP, you shall not use this APP to engage in the following behaviors, including but not limited to:
(1) Publishing, transmitting, disseminating, or storing violates national laws, endangers national security and unity, social stability, public order and good morals, social morality, as well as insults and defamation , obscene and violent content;
(2) Publishing, transmitting, disseminating, storing content that infringes upon the legitimate rights of others, such as reputation, portrait, intellectual property rights, trade secrets, etc.;
(3) Fabricating facts, concealing the truth, misleading and deceiving others;
(4) Publish, transmit, and disseminate advertising information and spam;
(5) Engage in other behaviors that violate laws, regulations, policies, public order and good customs, and social morality;
6.2 If the company finds or receives reports from others that the information you publish violates this agreement, the Company has the right to make independent judgments and take technical measures to delete, block or disconnect. At the same time, the company has the right to take measures, including but not limited to restricting, suspending or terminating your use of all or part of the functions of this APP, to pursue legal responsibilities depending on the nature of the user's behavior.
6.3 If you violate the terms of this Agreement and cause any damage to any third party, you need to be solely responsible; Growatt will provide necessary assistance, but does not guarantee responsibility for this.

7. The software form of this service

This APP provides services to users in the form of software, and we are willing to abide by the following stipulations in this Agreement together with you.
7.1 The Company may develop different software versions for different terminal devices, you should choose to download the appropriate version for installation according to the actual situation.
7.2 You can obtain the software directly from the Company's website or from a third party authorized by the Company. If you obtain the software or the installation program with the same name as the software from a third party not authorized by the Company, the Company cannot guarantee that the software can be used normally.
7.3 In order to enhance user experience and improve service quality, the company will provide software updates from time to time (these updates may take the form of software replacement, modification, function enhancement, version upgrade, etc.). In order to improve the user experience and ensure the security of the service and the consistency of the functions, the company reserves the right to update the software without special notice to you, or to change or limit some functions of the software.
7.4 After the new version of the software is released, the old version of the software may not be available. The Company does not guarantee the continued availability of the old software and the corresponding customer service, please check and download the latest version at any time.
7.5 We hope that people use this APP to better use Growatt’s products, but not at the expense of other people's interests. Therefore, the user agrees not to perform the following activities:
(1) Delete the copyright information on the software and its copies;
(2) Reverse engineer, disassemble, decompile the software, or otherwise attempt to discover the source of the software;
(3) Use, lease, lend, copy, modify, link, reprint, compile, publish, publish, establish mirror sites, etc. for the content of the company's intellectual property rights;
(4) Copy, modify, add and delete 1) the software or the data released into the memory of any terminal during the running of the software, 2) the interactive data between the client and the server during the running of the software, and 3) the system data necessary for the running of the software . Or perform hook operation or create any derivative works, including but not limited to plug-ins, plug-ins or third-party tools/services not authorized by the company to access software and related systems;
(5) By modifying or falsifying the instructions and data in the running of the software to increase, delete, or change the functions or operating effects of the software, or to operate or disseminate the software and methods used for the above-mentioned purposes to the public, regardless of whether these actions are for commercial purposes;
(6) Log in or use the company's software and services through third-party software, plug-ins, plug-ins or systems not developed or authorized by the company; or create, publish, and disseminate the above tools;
(7) Other behaviors that are not expressly authorized by the company;

8. Others

8.1 Your use of this APP means that you have read and agreed to be bound by this Agreement. As we continue to improve our services and develop new features, we need to update these terms from time to time to accurately reflect our services. Unless otherwise required by law, before we make changes to these Terms, we will provide users with a notice to give users the opportunity to review the changes before they become effective. Once any updated terms take effect, if users continue to use our products, they will be bound by such updated terms.
We hope that users will continue to use our products, but if users do not accept our updated terms and are unwilling to continue to be users of this APP, users can log out of their accounts at any time.
8.2 If any dispute occurs between you and the Company, it should be resolved through friendly negotiation first; if the negotiation fails, you agree to submit the dispute to the court with jurisdiction in the place where this agreement is signed.
8.3 The titles of all terms in this Agreement are for reading convenience only, have no actual meaning in themselves, and cannot be used as the basis for the interpretation of the meaning of this agreement.
8.4 If the terms of this Agreement are partially invalid or unenforceable for whatever reason, the remaining terms are still valid and binding on both parties.